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LIMITED WARRANTY

Updated 03/28/2021

By using the Juno Bassinet + Travel Box (the “Product”) you agree to be bound by the terms of this Limited Warranty provided by Juno Baby LLC, (“JUNO”, “us”, “we”, “our”).

This Limited Warranty gives you specific legal rights. You may also have other or additional legal rights under the laws of your state. The disclaimers, exclusions, and limitations of liability under this Limited Warranty will not apply to the extent prohibited by applicable law. For a full description of your legal rights, you should refer to the laws applicable in your state.

1. LIMITED WARRANTY RIGHTS APPLY ONLY TO THE ORIGINAL PURCHASER


Subject to the additional terms and conditions set forth below, only an original purchaser in a country expressly approved by Juno of the Product from us or from one of our authorized resellers or distributors has rights under this Limited Warranty.

2. LIMITED WARRANTY


JUNO warrants the Product against defects in materials and workmanship under normal use for a period of six (6) months from the date of shipment (“Warranty Period”). If a Product is returned to us during the Warranty Period as provided below, and we determine that the Product is defective, JUNO will, at its sole discretion either: (i) repair the Product, (ii) replace the Product or any defective components or parts with a new or refurbished Product, component or part, or (iii) refund the original purchase price in return for the Product. If the Warranty Period has expired, is determined by Juno to not be defective, or is otherwise not applicable as per the Scope and Limitation on Warranty (below), we will return the Product to you. More information about this warranty can be found at www.hellojuno.com.

3. RETURN AND WARRANTY SERVICE PROCESS


Please review the online resources at www.hellojuno.com prior to seeking service under this Limited Warranty.  Failure to return the entire Product and any of the accessories may result in a delay of refund payment or service and/or result in a reduction of your refund, a credit to JUNO, or an invoice for the missing accessories.

4. REPLACEMENT PARTS; JUNO’S DETERMINATION OF PRODUCT STATUS


In performing service under this Limited Warranty, we may furnish replacement parts on an exchange basis in which event replaced parts will become the property of JUNO. Replacement parts provided by us will be new or refurbished and of comparable quality to the replaced part. Replacement parts may also be a different part that contains compatible features and functions. You agree to reimburse us for the inspection, testing, and repair of returned equipment determined by us not to be defective or which falls under one of the warranty exclusions described below. In all cases, our determination as to whether or not the equipment is defective and covered by warranty will be final. You will pay all shipping and handling charges related to shipping back to you any Product that we determine not to be defective. Any replacement Product or part thereof will be warranted hereunder for a period of six (6) months from shipment. We reserve the right to change the method by which we may provide warranty service to you, and the eligibility of your Product to receive a particular method of service.

5. SCOPE OF AND LIMITATION OF WARRANTY


Our warranty obligations related to the Product under this Limited Warranty are limited to the repair or replacement of defective Products or parts thereof as described in the Limited Warranty section above.

6. THE PRODUCT IS NOT A MEDICAL DEVICE 


The Product is not a medical device. JUNO makes no warranty or representation that the use of the Product (with or without any third-party product or service) constitutes medical treatment. You understand and acknowledge that JUNO’s Products or its associated Services will not dispatch emergency authorities in the event of an emergency. Furthermore, JUNO’s customer care or technical support contacts cannot be considered a medical resource. If you have an emergency or a medical concern, it is your responsibility to seek medical assistance.

7. EXCLUSIONS FROM LIMITED WARRANTY


This Limited Warranty does not cover damage to the Product (i) due to acts of God, other forces beyond our reasonable control, such as internet or power outages, power surges, fires, earthquakes, floods, or other events of “force majeure,” accident, misuse, abuse, negligence, commercial use or modification of, or to any part of your Product; or (ii) caused by any third-party product, service or system, use of the Product for purposes other than for which the Product was designed or intended, use in improper temperature, humidity or other environmental conditions, or use of the Product in violation of written instructions provided by JUNO (which may be provided at the time of purchase or on its website at https://www.hellojuno.com).

In addition to the above, this warranty also excludes: (i) damage due to normal wear and tear, aging, commercial use, improper storage or installation, including soft goods; (ii) damage due to improper repair, operation or maintenance, or attempted repair by anyone other than authorized by JUNO to service your JUNO Product; (iii) damage that is the result of alteration in any way not intended by Juno; use of the Product for purposes other than for which the Product was designed or intended, and (iv) misuse of the product contrary to written instructions provided by JUNO (which may be provided at the time of purchase or on its website at https://www.hellojuno.com).

 

  1. SLEEPING PAD WARRANTY

 

Your sleeping pad will be replaced or repaired at our option, at no cost to you, if it is defective due to faulty workmanship or materials. The sleeping pads have a three-year warranty from the date of purchase, subject to the limitations described in this Warranty. This limited warranty is non-transferable and covers defects in the product, workmanship, and/or materials.


This limited warranty does not apply to normal wear and tear, damage from misuse, soiling, and staining caused by grease, inks, cosmetics, bleach, dyes, solvents, corrosives; intentional or accidental damage/abuse, (i.e., cutting into the material); misuse/mishandling of the product and any of its components; or to a product that does not contain the original manufacturer's law tag.

9. DISCLAIMER OF WARRANTIES


TO THE FULLEST EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED. JUNO DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES OF TITLE, WARRANTIES AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE FULLEST EXTENT PERMITTED BY LAW WHETHER ARISING BY COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. 

10. LIMITATION OF LIABILITY


IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS AND EXCLUSIONS, TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL JUNO, ITS EMPLOYEES, AGENTS, OFFICERS, DIRECTORS OR SUPPLIERS BE RESPONSIBLE OR LIABLE IN CONTRACT, WARRANTY, TORT, OR OTHERWISE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR REVENUE OR DIMINUTION IN VALUE, GOODWILL, BUSINESS INTERRUPTION DEATH, PERSONAL INJURY, OR ANY OTHER LOSSES (OTHER THAN THE COST OF THE PRODUCT OR ITS REPLACEMENT) THAT ARISE DIRECTLY OR INDIRECTLY OUT OF YOUR PURCHASE OR USE OF THE PRODUCT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR RELATING TO ANY BREACH OF THESE TERMS, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED IN ADVANCE BY YOU OR COULD HAVE BEEN REASONABLY FORESEEN BY YOU, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH THE CLAIM IS BASED, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.

TO THE FULLEST EXTENT PERMITTED BY LAW, JUNO’S AGGREGATE CUMULATIVE FINANCIAL LIABILITY HEREUNDER SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE PAID FOR THE PRODUCT THAT CAUSED SUCH DAMAGE.  CERTAIN STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, SO THE EXCLUSIONS SET FORTH ABOVE MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.